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Nicolette N

1 reviews | Active since Nov 2016

09 Nov 2016, 14:27

WORST CUSTOMER SERVICE FROM NQOBILE NCUBE

<p>I visited Standard Bank at Gateway Mall and recieved the worst customer service from Nqobile Ncube. Nqobile Ncube spoke to me in a VERY rude and arrrogant manner. After I said to her that I did not appreciate her tone, she then proceeded to falsely accuse me of using vulgar languages. Luckily I had someone with me to verify that I did not use vulgar languages. I am appalled at this unprofessional behaviour and false accusation and will now close my account at Standard Bank because of Nqobile Ncube behaviour.</p> <p>STANDARD BANK AT GATEWAY: YOU SHOULD TAKE THE STAFF PORTRAITS OFF THE WALL AT STANDARD BANK GATEWAY MALL AND USE THE MONEY SPENT ON THAT FOR STAFF TRAINING!!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply09 Nov 2016, 15:58
Official

Good day Nicolette Nicolette

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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