EM
Elaine M
1 reviews | Active since Mar 2022
28 Mar 2022, 14:19
Worst customer service
Worst service providers. Kept transferring me to different departments, couldn't even speak to a manager. Can't close a cheques account or a student loan account. What a terrible experience. I will never again bank with them or tell anyone to bank with them.They also just keep asking for more money, especially after you've settled an amount that they gave you to settle .
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Apr 2022, 17:02Good afternoon Elaine
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-Account number
-ID number
We patiently await your response.
Kind regards.
Standard Bank's reply08 Apr 2022, 17:02
Official
Good afternoon Elaine
We apologize for the inconvenience caused.
It would be my pleasure to assist you with your query.
Please be advised we will need the following information sent to us via private message for us to assist.
-Account number
-ID number
We patiently await your response.
Kind regards.
Standard Bank's replyOfficial
11 Apr 2022, 17:12Hi Elaine.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 11th April by our team looking for more details in order to assist.
Your most urgent response will be greatly appreciated.
Kind Regards
Standard Bank Help Centre
***
Standard Bank Help Centre
***
Standard Bank's reply11 Apr 2022, 17:12
Official
Hi Elaine.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 11th April by our team looking for more details in order to assist.
Your most urgent response will be greatly appreciated.
Kind Regards
Standard Bank Help Centre
***
Standard Bank Help Centre
***
Standard Bank's replyOfficial
12 Apr 2022, 09:41Hi Elaine.
The matter has been closed due to no response received.
Thank you for posting your comments.
Standard Bank's reply12 Apr 2022, 09:41
Official
Hi Elaine.
The matter has been closed due to no response received.
Thank you for posting your comments.