WORST CUSTOMER SERVICE EVER

I transferred money from my cheque account into a settled loan account in error, I wanted to transfer the money into my credit card. I called standard bank and kept on been transferred from one department to another and no one was able to assist me. General enquires transferred me to the loan department and then at the loan department i was told that they can not help me as my account is not in areas, so i advised the consultant that the only way i would get help is if i complain on social media and her response was okay,