Worst Customer Service

I lost card then I was given temporary card while waiting original card to delivered from Brooklyn branch to midrand boulders branch. So used the temp for few days where I could only withdraw maximum amount of R500 for only 3days after that the temp card was no longer working (technical error) so I went to the branch again to collect an original still I couldn't get, they gave me again the new temp card when I went to withdraw it still gave me the same issue (technical error)

Then I went today to query again about this irritating issue and I got the worst terrible treatment ever and to think about it I have been with standard bank for more than 20years now... the lady there seemed like she didn't know what she was doing because she couldn't answer even one of the the question I was asking then I asked for the manger but the boulders branch manager Sam Zwane gave me the worst service ever...

He couldn't apply his managerial role that forced me to leave the temp card there and the pin and everything on the counter they give me the same card that's still not working.

I'm very angry and disappointed for this is nonsense. its the end of the month and I don't have money for everything I cant even pour petrol and get things for my family all my savings and my salary is there which nonsense is this?