1 reviews | Active since Oct 2013
WORST CUSTOMER SERVICE!
Standard bank has the worst customer service!! Its utterly frustrating to try and get anything done through their agents. I have made numerous calls, and different agents will explain a different story. I resorted to emailing them on the 10th of November 2022, it is now the 23rd and my issue has still not been attended to! I needed my debit order date for my vehicle finance debit order to be moved from where it is currently, I received a response from Anitha Mgavu telling me to verify some information, which i did and still nothing has been done or communicated for that matter. I don't understand why standard bank agents just do not do what they are supposed to, when the debit order goes off on the incorrect date it will reflect negatively on my credit score.
I am definitely moving banks, this is a nightmare!!
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will revert to you.
Kind Regards
Standard Bank Hello Peter Team
***