WORST CUSTOMER SERVICE!

Std bank customer service is the worst ever, I had recently done a Sim swam my online banking was blocked because of that, fine no problem. I call them I was told to go to the branch. I get to Bayside one lady asked me what are they supposed to do because I was supposed to do the re registering on the phone with online banking. She puts me on the phone, and I waited on hold for more than 30 minutes. And left decided to call using my cellphone and I was on hold for 1hr30mnts. Only for the agent to tell me she does not understand why I wasn't helped at the bank, I have to wait 24 hours for my number to be automatically activated there's nothing she can do for me and she dropped the call. I have naver hated a bank the way I hate STD bank now, it's such an inconvenience to use them. I can't do anything online till this is resolved. Whatever I need to do has to wait because my money is on that account. I regret leaving FNB because I would have been sorted by now.