Worst Customer Service

I've paid money into a Capitec account which I've noticed about 3 hours later that it's a ****. I've let Standard Bank know via email about the situation so they can reverse the transaction because it takes up to 48 hours to clear if you do transactions between two different banks. I had to send an email because the ***** department only work until 5 o'clock, which is also pathetic. We've reported the situation at Glen Marais branch in Kempton Park as well but they are even more pathetic. We needed to pay an amount for them to recall the funds. This all was reported in less than 24 hours which gave them enough time to reverse the funds. I've received a mail now saying they were unsuccessful in reversing the funds. The only reason for that is because of their incompetency. they don't respond to any of my mails, VERY POOR. I'm done with standard bank, I'm moving my personal and business accounts to a bank that is competent and eager to help their customers.<br> <br> <br>