SS
Seema S
1 reviews | Active since Apr 2023
12 Feb 2025, 10:21
Worst Customer Service
Worst Customer Service I am unable to purchase online.All my online transactions are saying Authentication Failed.I tried calling your customer care and they are saying it's not their issue than why am I not able to purchase online.I tried takealot and Amazon and on both times I got the same message that Authentication Failed.I am unable to pay my customs for my shein order also, it's saying the same thing Authentication Failed.Please fix this issue ASAP
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Standard Bank's replyOfficial
12 Feb 2025, 10:23Dear Seema,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply12 Feb 2025, 10:23
Official
Dear Seema,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***