WORST CUSTOMER SERVICE

This is my second attempt in two weeks on hellopeter to try to get Standard bank to assist me. REF NUM: ***.

Honestly it seems like Standard bank is not willing to resurrect their dying customer service, It's been 4 months asking for my tax certificate, I sent contacted them via Emails, Standard bank website,hellopeter, twitter and phone calls and I'm still been ignored,As soon as they ask security questions,they disappear.

Four different requests for security questions were rep**** to and no response from their side after that, I've been asking them for feedback weekly and they never reply.

Colin Kriel - Customer Resolution Centre Humphrey Mukheli - Customer Contact Centre Zodwa Klaas - Customer Contact Centre

This is disgraceful customer service. This is the right time to cut ties with standard bank after 15+ years.Their competitors are doing a better job.