LL
Lionel L
1 reviews | Active since Jun 2024
28 Jun 2024, 11:14
Worst customer service
I have been trying to close my Credit Card and have not received any assistance whatsoever. When we go to the branch,we get told that we have to phone in order to close the card. What's the point of having a branch then?! When I phone, I have to hold 20 minutes or more with no answer. Ridiculous. I would never recommend Standard Bank to anyone.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Jun 2024, 11:28Dear Lionel
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2024, 11:28
Official
Dear Lionel
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Jul 2024, 12:35Dear Lionel
Thank you for taking our call.
Our team has confirmed that this matter has been addressed and resolved.
Please do not hesitate to contact us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed that this matter has been addressed and resolved.
Please do not hesitate to contact us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2024, 12:35
Official
Dear Lionel
Thank you for taking our call.
Our team has confirmed that this matter has been addressed and resolved.
Please do not hesitate to contact us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed that this matter has been addressed and resolved.
Please do not hesitate to contact us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***