CR
Charleen R
1 reviews | Active since Mar 2019
21 Aug 2026, 16:50
Worst customer service
I am getting pretty fed up with this BANK!!!Tell me how in the hell do you pay more than 10 years on something and still owe a huge damn amount Fhe people at the bank is arrogantly telling you just yes this is what it shows but they dont sent you all the details so that you can see what nonsense they are stating.When ever do a person pay more than 10 years on something and still pwe a huge amount i dont even have a damn house so how do a person pay so long on something thats some crazy ****.Someone needs to phone me ASAP cause I am very ****ed ***
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Aug 2026, 17:24Dear Charleen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Aug 2026, 17:24
Official
Dear Charleen,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
CR
Charleen R's updateReviewer Update
21 Aug 2026, 20:08you will do more than your best..it is redicioulis thinking my father must pay longer than 10 years for something and still tell him there is a huge amount still outstanding its not a damn house he baught so you beter come back to us as soon as possible and we want to see that so called agreement signed for over 10 years already because this is not even possible of he baught a house i would have understand but he doesnt own one.yeah all full of apologies for **** services but u hardly deliver good service..your people think telling yes thats on the screen is a damb awnser you guys can be the problem by not updating accordingly cause like i said how in the hell do one pay more than 10 years for something
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Charleen R's update21 Aug 2026, 20:08
Reviewer Update
you will do more than your best..it is redicioulis thinking my father must pay longer than 10 years for something and still tell him there is a huge amount still outstanding its not a damn house he baught so you beter come back to us as soon as possible and we want to see that so called agreement signed for over 10 years already because this is not even possible of he baught a house i would have understand but he doesnt own one.yeah all full of apologies for **** services but u hardly deliver good service..your people think telling yes thats on the screen is a damb awnser you guys can be the problem by not updating accordingly cause like i said how in the hell do one pay more than 10 years for something
CR
Charleen R's updateReviewer Update
24 Aug 2026, 13:19you guys are testing the waters I see..My patients is runing out!!! You guys always take long due to u trying to see how u can cove up **** that you done cause you can barely explain how the hell u make someone pay for over 10 years even thou all was paid to my knowledge that is why i moved from banks as Standard bank sucks their services sucks and their customers services is a joke the people working in the bank has snotty atitudes and most probably didn't do their work proper as zmI asked in 2015 to close Standard Bank but see how useless u are as I am struggling once again
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Charleen R's update24 Aug 2026, 13:19
Reviewer Update
you guys are testing the waters I see..My patients is runing out!!! You guys always take long due to u trying to see how u can cove up **** that you done cause you can barely explain how the hell u make someone pay for over 10 years even thou all was paid to my knowledge that is why i moved from banks as Standard bank sucks their services sucks and their customers services is a joke the people working in the bank has snotty atitudes and most probably didn't do their work proper as zmI asked in 2015 to close Standard Bank but see how useless u are as I am struggling once again
CR
Charleen R's updateReviewer Update
31 Aug 2026, 14:57Dear useless Standard bank are you ever going to awsner me or do we have to go on like this whole time..You guys are flabber gasting me due to the fact you making people pay something for more than 10 years and still have the odasity to say my father still owe more...he doesnt even own his own house so what in heaven's name can a person pay so long for..but with useless customer service and feedback just shows are you even up to date with ur work or are you so damn behind that not even you guys know the awnser
CR
Charleen R's update31 Aug 2026, 14:57
Reviewer Update
Dear useless Standard bank are you ever going to awsner me or do we have to go on like this whole time..You guys are flabber gasting me due to the fact you making people pay something for more than 10 years and still have the odasity to say my father still owe more...he doesnt even own his own house so what in heaven's name can a person pay so long for..but with useless customer service and feedback just shows are you even up to date with ur work or are you so damn behind that not even you guys know the awnser