Worst Customer Service

<p>On friday the 2nd of December 2016, i enter the Standard Bank Woodlands branch to update some information on my account. I was helped by a very friendly employee, while i was explaining to the employee what needed to be done on my account, the manager of the branch rudely interupted us. She completely ignored the fact that i was speaking to one of her employess...She proceeded to shout at the employee infront of me, she then stormed off without apologizing. I myself am a manager at a company that doesn't even deal with customers directly, but even i know that thats not the way you should present yourself infront of customers. She should of pulled the employee aside and dealt with whatever issues she had away from her customers. In my personal opinion, she has no people s****s at all and she really needs to learn how to deal with situations like that. Other than the fact that this woman was rude and unprofessional. The rest of the branch were friendly and very helpful...From past experience, most of the time its the people at the top that destroy a places reputation, not the friendly staff that help us everyday.</p>