1 reviews | Active since Oct 2016

17 Oct 2016, 08:58

WORST CUSTOMER SERVICE

<p>I have had the worst customer service fro Standard Bank, I have NEVER received such bad service before. absolutely NO feedback regarding enquiries, they dont return calls, they are not helpful or responsive at all!!!!!!</p> <p>I will most defenitely be moving both my husband and my business away from them, I cannot let such an incompetant bank look after our money and I most defenitely wont pay or support them with such bad service!!!</p>

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Replies (3)
Standard Bank
Standard Bank's reply17 Oct 2016, 16:17
Official

Good day Cindy Lottering

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply18 Oct 2016, 16:28
Official

Good day Cindy Lottering

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply20 Oct 2016, 09:51
Official

Dear Cindy Lottering

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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