RC
Rynard C

1 reviews | Active since Mar 2009

24 May 2016, 12:01

Worst customer experience ever

<p>I app**** for a personal loan and was called back by Dubisami. Worst experience ever! And she ended up putting the phone down in my ear! </p> <p> </p> <p>Does Standard Bank not want me as a customer?</p>

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Replies (3)
Standard Bank
Standard Bank's reply25 May 2016, 06:17
Official

Good day Rynard Coetzee

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply25 May 2016, 08:41
Official

Good day Rynard Coetzee

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply27 May 2016, 04:42
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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