MM
Motaung M

1 reviews | Active since Aug 2016

29 Jan 2024, 16:14

Worst corp card division

I’ve had a corporate card for over 10 years, and someone internally decided to delete my debit order. I called the bank many times to rectify their mistake and nothing. Worse, std bank even took me to the lawyers for their own mistake. After many months of no one knowing the correct amount to be paid, I paid and all is well. Now the card isn’t working and my emails not answered. Highly disappointed at Card Division and the corp card people.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Jan 2024, 16:19
Official
Good day Motaung

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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