Worst client service bank ever!

I’ve always heard standard bank had ****py services but after one credit card and debit card with them I found out how much their service sucked when applying for a loan…process takes seconds to be approved,send in docs required and crickets absolutely crickets as if they are running a ****,I’ve emailed and called to no avail no one cares the least bit,I’m seconds aways from just closing all accounts on going with a different ban.what horrible disgusting service!!!trash trash trash