Worst Business Customer Service in South Africa!

I am a Standard Bank business customer, specifically at the Secunda branch in Mpumalanga, South Africa. I have relocated to Australia and need to close this particular account.

After several email attempts, I was referred to my business banker in the Secunda branch. I personally phoned her and requested that she advise how we will proceed in closing this account. She advised that I send an email and she would respond the next day. I have since sent 3 emails with no response.

This is the worst customer service I have ever experienced from any bank in South Africa and would strongly advise to anyone reading this not to ever open a business bank account, or any account for that matter, with Standard Bank. I have banked with 3 other banks in South Africa and all are far superior when it comes to customer service.