KK
Khwezi K
1 reviews | Active since Aug 2013
30 Nov 2021, 05:03
Worst business banking experience.
The worst banking business offer I've yet to see. Nothing is doable online you have all on paper and email from application to approval. I've been trying to apply for credit going on for the last 3 to 4 weeks. In the 21st century I had to resort to walking into a branch and still couldn't be helped. I've tried my business banker. Very limited response nor update. This is why FNB keeps winning.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Nov 2021, 08:29Dear Khwezi K
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply30 Nov 2021, 08:29
Official
Dear Khwezi K
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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KK
Khwezi K's updateReviewer Update
10 Dec 2021, 12:50Still nothing on this complaint. After the one response above this hasn't been closed. I respond to Clint the Complaints Resolution centre. But I'm still waiting for my card. Going into week 5.
KK
Khwezi K's update10 Dec 2021, 12:50
Reviewer Update
Still nothing on this complaint. After the one response above this hasn't been closed. I respond to Clint the Complaints Resolution centre. But I'm still waiting for my card. Going into week 5.