DL
Donovan L
1 reviews | Active since Mar 2010
22 Jan 2024, 09:49
Worst business bank ever!
We have a corporate card that was cloned in December 2023. The card was stopped and a new one was ordered. It's been almost a month and no card has yet to be received. This is TERRIBLE service!!
When you search for Standard Bank Corporate contact details, the numbers given DON'T WORK.
How do you expect to get hold of a company when they can't even provide you with the correct details?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Jan 2024, 10:10Hi Donovan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Jan 2024, 10:10
Official
Hi Donovan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
DL
Donovan L's updateReviewer Update
29 Jan 2024, 17:29This has still not been resolved. Your team are absolutely useless. It's been more than a week now since I lodged the complaint with no feedback received.
DL
Donovan L's update29 Jan 2024, 17:29
Reviewer Update
This has still not been resolved. Your team are absolutely useless. It's been more than a week now since I lodged the complaint with no feedback received.
Standard Bank's replyOfficial
29 Jan 2024, 17:45Good day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jan 2024, 17:45
Official
Good day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***