UM
Unathi M
1 reviews | Active since Sept 2017
02 Jun 2023, 14:45
WORST BRANCH EVER!!!!
Sandton City Branch: This is the worst branch, we arrived at 12:59 (2nd of June 2023) to open a business account, we waited until 14:30 and still no assistance. How can you have 2 people working for business accounts? How can a bank have a "calling" system, like why do you call people's names? where is the ticketing system? why are are private clients waiting in line? the people who are suppose to help us are also so nonchalant about how long they are taking, this is really unacceptable, SOMETHING NEEDS TO CHANGE!!!!
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Replies (2)
Standard Bank's replyOfficial
02 Jun 2023, 16:48Dear Unathi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2023, 16:48
Official
Dear Unathi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Jun 2023, 15:18Dear Unathi
Our Branch Leadership team has confirmed that they have been in touch with you.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Our Branch Leadership team has confirmed that they have been in touch with you.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2023, 15:18
Official
Dear Unathi
Our Branch Leadership team has confirmed that they have been in touch with you.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Our Branch Leadership team has confirmed that they have been in touch with you.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***