DD
Dineo D

1 reviews | Active since Sept 2021

07 Nov 2021, 07:18

Worst banking experience

Worst banking experience with standard bank, I did an EFT from my standard bank account into my capitec account 12 days ago and my money is still not reflecting in my capitec account and when I called their customer care I received the worst service ever,this is a total inconvenience, everyday I have to either call or go to the branch and still I receive no help... I want my money back

0
Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2021, 01:52
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***