AP
Ashique P

1 reviews | Active since Feb 2015

29 Nov 2024, 08:36

Worst banking experience

Pathetic banking experience

Closed an account in begging oe month only to be debited again at month end. Currently waiting for 15 mons on the phone with call center who does not know what is happening.

Very fast to take your money but no answers when it comes to why it is being debited after closing accounts

No communication between team members, no notifications to clients, completely unprofessional and terrible anking service.

Definitely will not recommend

0
Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2024, 08:39
Official
Good day Ashique,

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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AP
Ashique P's update29 Nov 2024, 08:51
Reviewer Update
Currently half an hour on hold with still no answers
Or solutions