KS
Kagiso S

1 reviews | Active since Jul 2020

29 Jul 2020, 18:10

Worst banking app

I have been trying to update my online banking contact number for over two days, without success. The banking app is the worst, I could not meet my obligations because of the delays. Am frustrated beyond words.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Jul 2020, 05:09
Official
Hello Kagiso, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Aug 2020, 16:08
Official
Dear Kagiso

We sent you emails requesting further details, however we have not received a response from you.

This matter is closed.

Kind regards, Complaint Resolution Centre
 ********** ********** (fax)
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