CS
Chad S

1 reviews | Active since Jan 2024

08 Dec 2025, 09:14

WORST BANK WORST SERVICE

Useless bank, countless problems, 4 weeks waiting for a credit card to be delivered, my private banker takes forever to respond, deliveries organised by the private banker dont arrive. Private banking call center agents cant even transfer your call to your designated private banker, similarly the ***** department cant transfer you to a manger

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Replies (1)
Standard Bank
Standard Bank's reply08 Dec 2025, 10:04
Official
Dear Chad,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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