LM
Lotty M

1 reviews | Active since Apr 2018

14 Jun 2018, 16:35

Worst bank with refunds

I have had a car with Standard Bank, upon settling my account i realised that the bank owes me R200.00 to date I am still awaiting the R200.00 to be paid after they said i should wait for 10 working days, to day is the 18th day. they are so quick to deduct, but to pay????

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Replies (2)
Standard Bank
Standard Bank's reply15 Jun 2018, 08:34
Official

Dear Lotty Mathabatha

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Jun 2018, 08:43
Official

Dear Lotty Mathabatha

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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