Worst bank when it comes to customer service

Standard bank would sympathise with you to delay your query and in the end after you making follow up on your query with them for 7-10 months, they will decline your request and come up with numerous excuses to why they don’t assist on time. Blaming each consultant whom you spoke with over the phone that they were supposed to give you feedback. I herewith would like to inform them that I am not happy as a client for so many years and would be taking my business elsewhere. They don’t even deserve a single star rating