CL
Cherrylee L
1 reviews | Active since Jul 2011
08 Feb 2024, 14:26
Worst bank to ever bank
It's funny, I wrote a review a while ago, yet here I am, I still have yet to receive feedback or a call back.
My overdraft account was paid an closed, yet it still seems very active and open.
I emailed, on the same email train regarding the settlement, and wouldn't the ridiculous human not ask me what I'm talking about. After I said, please read the email train, I never received a response, at all.
Thank all high heavens that I no longer bank with you and I literally tell people to avoid standard bank like the plague.
You financially ruined me by offering payment holidays without properly explaining them.
I honestly hope nothing but the worst for you as a bank.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
08 Feb 2024, 14:28Dear Cherrylee
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2024, 14:28
Official
Dear Cherrylee
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Feb 2024, 13:49Dear Cherrylee
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2024, 13:49
Official
Dear Cherrylee
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
