JS
Janine S
1 reviews | Active since Nov 2017
11 Apr 2019, 11:09
Worst Bank to do business with!
I left a review on 4 April with regards to the lack of service I received from Standard Bank. It is merely impossible to get in contact with you. I stay on the line for hours hoping that your claims department will answer their phones. Still till today I HAVE RECEIVED NO HELP/ ASSISTANCE!!!!! Please contact me at 13:00 or 16:00. I have spend almost R400 on airtime trying to contact you guys! This is ridiculous!!!
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
11 Apr 2019, 11:50Hi Janine
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
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***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply11 Apr 2019, 11:50
Official
Hi Janine
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
We do apologize for the inconvenience caused.
Regards,
Complaint Resolution Centre
***
***
JS
Janine S's updateReviewer Update
23 Apr 2019, 13:01Please note that a consultant did not give me a call after you posted your reply!!!
JS
Janine S's update23 Apr 2019, 13:01
Reviewer Update
Please note that a consultant did not give me a call after you posted your reply!!!
JS
Janine S's updateReviewer Update
23 Apr 2019, 13:37As per my previous post to you, and for the millionth time.... Please contact me at 9:00am, 13:00pm or 16:00pm.
JS
Janine S's update23 Apr 2019, 13:37
Reviewer Update
As per my previous post to you, and for the millionth time.... Please contact me at 9:00am, 13:00pm or 16:00pm.
Standard Bank's replyOfficial
24 Apr 2019, 10:38Hi Janine
We will contact you at 16:00 pm
We will contact you at 16:00 pm
Standard Bank's reply24 Apr 2019, 10:38
Official
Hi Janine
We will contact you at 16:00 pm
We will contact you at 16:00 pm
JS
Janine S's updateReviewer Update
25 Apr 2019, 09:30Please note that you did not contact me as promised!!!
JS
Janine S's update25 Apr 2019, 09:30
Reviewer Update
Please note that you did not contact me as promised!!!
JS
Janine S's updateReviewer Update
29 Apr 2019, 09:19I posted this review on 11 April 2019, not to mention my first review on the 4th. It is now the 29th of April and still no assistance??? How pathetic can Standard Bank really be???
JS
Janine S's update29 Apr 2019, 09:19
Reviewer Update
I posted this review on 11 April 2019, not to mention my first review on the 4th. It is now the 29th of April and still no assistance??? How pathetic can Standard Bank really be???