NR
Nekeel R
1 reviews | Active since Jul 2017
07 Oct 2021, 00:01
WORST BANK! POOR CUSTOMER SERVICE!
Hello. I am unsatisfied with the fees I'm charged with Standard Bank. When I'm doing my transactions, I have sufficient funds in my account. When the merchant Banks the money, Standard Bank then charges me a honoring fee of R110.00. This is not the first time this has happened to me. I have Bank SMS's to prove my balance at the time of the transaction. Standard Bank rob their customers! The worst Bank to do banking with! If this issue is not resolved within 24 Business hours, I will be sure to take this up with authorities!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Oct 2021, 01:43Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply07 Oct 2021, 01:43
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
NR
Nekeel R's updateReviewer Update
10 Oct 2021, 13:14Standard Bank has proved themselves as being unprofessional and *********. They have no sense of customer service! I have requested Standard Bank to resolve this issue within 12 Hours of my initial post, however it is now 3 days later and this issue is still not resolved.
I will be taking this matter further and I will publish my experience on all social networking sites.
Standard Bank is seriously the worst Bank ever!
I will be taking this matter further and I will publish my experience on all social networking sites.
Standard Bank is seriously the worst Bank ever!
NR
Nekeel R's update10 Oct 2021, 13:14
Reviewer Update
Standard Bank has proved themselves as being unprofessional and *********. They have no sense of customer service! I have requested Standard Bank to resolve this issue within 12 Hours of my initial post, however it is now 3 days later and this issue is still not resolved.
I will be taking this matter further and I will publish my experience on all social networking sites.
Standard Bank is seriously the worst Bank ever!
I will be taking this matter further and I will publish my experience on all social networking sites.
Standard Bank is seriously the worst Bank ever!