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aquacascade A
1 reviews | Active since Jul 2017
07 Aug 2020, 11:36
Worst Bank. Pathetic service
@StandardBankZA The worst Bank. Bulk tellers are never open. Large amounts of cash have to be deposited in full view of public. During every month end, only 1 teller is open yet the staff are roaming around inside and talking stories. 7 stations but 1 teller only. Pathetic service Contacting standard bank za is a waste of time. They just make pathetic excuses to justify their terrible service. They don't deserve the 1 star rating.
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Replies (2)
Standard Bank's replyOfficial
07 Aug 2020, 14:28Dear Mo A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Aug 2020, 14:28
Official
Dear Mo A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
19 Aug 2020, 15:31Dear Mo Amod
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Aug 2020, 15:31
Official
Dear Mo Amod
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***