Worst bank in the world

serious complaint regarding my experience with Standard Bank. My Digi account has already been approved and activated, and limits have been set, yet I am completely unable to perform even the most basic functions on the banking app. I cannot purchase a voucher, and I cannot change or set my limits. The system simply does not allow me to make these changes. I contacted an agent through the app, and I was told that the matter has been escalated and that I must wait 5–7 days for a response. This is completely unreasonable for something that should be a simple functionality issue within the banking app. Opening a basic bank account and receiving a card should be one of the simplest services a bank provides. Instead, I am being told that I may need to go into a branch to resolve what appears to be a basic digital banking issue. Frankly, this has been one of the worst banking experiences I have had. If something as straightforward as opening and using a normal bank account cannot function properly, it raises serious concerns about how more complex services would be handled. I request that this matter be addressed urgently and resolved without further delay. But hey 5-7 days is just as bad as driving 6x up and down. By the way even the customer complaints email adress comes back as this email is not working. Dont thing anything works anyways