BC
Barakah C

1 reviews | Active since Mar 2017

20 Mar 2017, 09:02

Worst bank in the world!!!!

<p>Honestly the worst service I have ever received in my entire life!!!!</p> <p>Firstly you guys have no shame in lying about your number being toll free! Then your service reps have the audacity to place me on hold for copious amounts of time, only to get back to me and speak over me the entire time telling me that what happened was my fault!!!!</p> <p>I have a good mind of switching banks with the terrible level of service being provided!!!</p> <p>Does anyone even care about resolving my issue????</p>

0
Replies (2)
Standard Bank
Standard Bank's reply20 Mar 2017, 12:35
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply22 Mar 2017, 09:19
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***