lM
lebogang M

1 reviews | Active since Nov 2012

28 Dec 2017, 09:16

worst bank in the world

I had an issue with the Sandton branch as they did not want to transfer my funds into my FNB account and i complained and it was done and i advised them that i do not want anything to do with your bank but guess what i check my account and you guys debited me WHY????????????

Sandton is full of idiots from the manger to the tellers , i want those funds in my account and the 32 day account closed, this bank is so *********** that no one knows what they are doing resolve this now , i have a good mind of taking you guys to the ombuds as you are practicing ********* processes

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Replies (3)
Standard Bank
Standard Bank's reply28 Dec 2017, 09:40
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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lM
lebogang M's update29 Dec 2017, 12:55
Reviewer Update
I am still waiting for feedback don't get why it's taking forever,,I don't want to do business with you guys ever I want money back and you guys stop going into my account , I will be making contact to the CEO and ombudsman telling them how you guys rip people off and you not knowing your jobs
Standard Bank
Standard Bank's reply11 Jan 2018, 11:55
Official

Good day

We thank you for your patience while we were attending to your complaint.

Matter has been addressed and feedback emailed.

Regards

Complaint Resolution Centre

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