WORST BANK IN THE WORLD

FiThis is the first complaint that I am posting but make no mistake that there has been many in the past. I called in on 17/03/2015 and spoke to Sia Themba Ndlovu to reverese 2 debits on my account. After holding on she connected with me again to confirm that the debits has been reversed. I called back Today to follow up why the funds are not reflecting in my account and spoke to Alfred who told me that there has been no debits reversed on my account. Now I am ****ing fuming!! Alfred reverses the debits and Lies to me by saying that he cannot see who the last person is that opened my profile. Alfred was so bad at his job that he couldnt find a debit order on my account after giving him the ammount, date and name of the company so I had to do it for him. After Alfred heard that I was extremely angry he asked me to hold the line and came back with Sia Themba Ndlovu's name (proving that he was lying in the first place) Then I spoke to Fersisha in complaints who refused me to log a complaint against Sia Themba Ndlovu and tried to blame it on a system error. Now this inconvenience has caused me to put my career in danger and all Standard can do like always is appologise.