WL
Wanda L

1 reviews | Active since May 2016

29 Nov 2016, 10:50

Worst bank in the country

<p>I have been following up an issue regarding my paid up credit card which was never updated by Standard bank despite it being paid. I started receiving threatening text messages from attorneys called Brooks and Luyt. Initially I ignores this because I knew that I no longer had this credit card until I could not be approved for a transaction because my credit profile reflected this same standard bank account. I followed up with Nikita Singh from credit card rehabilitation who then assured me this would be rectified. 2 months later I receive the same communication clearly indicating that this was not done by this Nikita Singh. I beyond appalled by the poor standard of service from Standard Bank especially because it has now even impacted negatively on my profile.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2016, 10:05
Official

Good day Wanda Lunika

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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