Worst Bank in South Africa -Standard Bank

I have logged two disputes for two debit orders over 40 days to be returned on my account ********** 60 with reference numbers ********** 280 and ********** 335, one debit order is for R 1399.00 and one for R 1050.00 (February and March 2018). I also called to return the ones I could return on my account which the consultant did telephonically. I got confirmation that my issue will be resolved by 05/7. I told the consultant that I wanted to close this account as well and they advised it could not be done. I called to follow up with your call centre and they giving me stories that they cannot check I have to go into the branch but when I went into the branch because they are too lazy to assist they sent me away telling me about the charges to reverse the debit orders in the branch and I should call to do it. I want this issue resolved and I want my money back. Also I nearly had a heart attack when I checked the balance on the account. because I did not use the account and wanted to close it there were so many reversals on the account which is R 1000.00 plus.I get an sms from your bank stating that my debit order was reversed on 28 April which is not the case. I want this reversed my money returned, I want to withdraw it and close the account. I have had a problem with your bank since I opened the account in April 2017, it has been the worst experience of my life....from exorbitant charges to charging me for things never done on my account. If this matter is not resolved I will escalate to the Banking Ombud. I want my money back.