DS
Deshni S

1 reviews | Active since Apr 2014

01 Aug 2019, 09:19

Worst bank in South Africa

Please do not bank with Standard Bank, they are the most useless bank in South Africa. I have noticed withdrawal fees being charged to me when that was not the terms and conditions I agreed to. When I called customer care, I was told that there has been a change. Apparently even if you make 2 withdrawals which is within your 5 withdrawal limit, but the amount being withdrawed exceeds R5000 for the month, you pay charges. When was this bull**** comminicating with your customer? It's the same as monthly bank fees and transaction charges, you just see increases with no communication. This is not what I signed up for. Standard Bank should just close down, useless bunch of idiots.

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Replies (1)
Standard Bank
Standard Bank's reply02 Aug 2019, 05:09
Official
Hello Deshni
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat 
Complaint Resolution Centre
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