EH
Ebrahim H

1 reviews | Active since Mar 2018

22 Mar 2018, 12:01

Worst bank in South Africa

I reported a ********** transaction on my credit card in December , I did everything they asked me to do at the end of March I have received no feedback . I have called several times and been on hold as long as 20 minutes at times before the call call cut and still no feedback , I am absolutely appalled at the service of Stanard bank . Shocking , disgusting service . With a few exceptions , no body seems to be able to help . Worst bank in South Africa

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Replies (2)
Standard Bank
Standard Bank's reply22 Mar 2018, 12:33
Official

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Mar 2018, 09:52
Official

Dear Ebrahim Hussain

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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