RI
Raeesa I

1 reviews | Active since Dec 2019

04 Oct 2021, 20:59

Worst bank in South Africa

I've been banking with standard bank for many years but never had Ive seen such poor service from a bank. I lost my job I Jan this year, I thereafter informed the bank as I had an overdraft with you guys, Even when applying for my uif I had to get my bank mandate done at the branch. When my first uif payout came through you guys took the full amount owing ( Not even making 3 month payments agreement) now that I app**** for the R350 sassa my balance is - R250 because you guys are charging high bank charges still. The consultant that helped me with my uif form told me she is making my account a MyMo account, it will remain a check account but low bank fees. This is disgusting considering the unemployment rate and the high loss of jobs south Africa has experienced. I would never recommend anyone to bank with standard bank.

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Replies (2)
Standard Bank
Standard Bank's reply05 Oct 2021, 01:08
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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RI
Raeesa I's update05 Oct 2021, 14:18
Reviewer Update
Still have not received any feedback yet so how urgent can you handle it.

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