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wdutton W

1 reviews | Active since Apr 2017

26 Oct 2023, 07:31

Worst bank in SA

Worst bank in South Africa. Point. Don't open any account buy them. Struggling for more than a year to get a debit order date right. Worst service in the country. App is the most of the time useless. Most unfriendly people to deal with. The only time that they can do something is when they call you to sell you some other useless product. Will be leaving them for FNB after 17 years.

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Replies (7)
Standard Bank
Standard Bank's reply26 Oct 2023, 07:37
Official
Hi Wally

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply26 Oct 2023, 14:26
Official
Hi Wally 

Thank you for taking our call. We are sorry for what happened to you. If you decide to change your mind, please don't hesitate to contact us. We would still want to improve the experience you had. 

Kindest regards, 
Standard Bank Hello Peter Team
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wdutton W's update27 Oct 2023, 06:26
Reviewer Update
Now this ******* and stupid bank charge me extra fees for there I'm competence. It's time to fight them with the bank ombudsman. I had it with this bank. Worst bank in South Africa. And that's for a useless cellphone contract from Standard Bank mobile. Nether in my life did I struggle to get people to do their work.
wW
wdutton W's update27 Oct 2023, 06:53
Reviewer Update
If you read on hellopeter all the bad reviews of Standard bank, you realize that this bank is really the worst bank in South Africa. You also realize that your problem will never be solved. Why does this bank still be allowed to operate in our country. What other recourse does there account holders have against them. Every review is a complaint that has been going for a long time, most more than a year, is that legal. Isn't this bank braking some law. Class action law suite?
Standard Bank
Standard Bank's reply27 Oct 2023, 06:56
Official
Good Day 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

Your patience is highly appreciated.

Kindest regards 
Standard Bank Hello Peter Team 
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wW
wdutton W's update27 Oct 2023, 17:19
Reviewer Update
Great, nobody of this bank even care to sort out their problems. No one called. No feedback. Just shows what they care.
Standard Bank
Standard Bank's reply27 Oct 2023, 18:03
Official
Dear Wally 

We sincerely apologize for the delay in responding to this matter. We will follow up with our team.

We will be in touch with further feedback.

Kindest regards 
Standard Bank Hello Peter Team 
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