CA
CLAUDE A

1 reviews | Active since Mar 2013

10 Aug 2018, 15:01

Worst Bank in Africa, not as they say Moving you Forward,Forward to what ..... !!!!

Worst Bank in Africa !!! They say they are the Best Bank in Africa !!! Best for what ?? I have been struggling since 09:00 to get through to Inward Transfers,and every time it is the same story,music in the background,and if someone answers then it is you chosen the incorrect option !!! a so called Mr. Zaheer Hamid,were suppose to phone me back,but still i am waiting,rather he is worried about `` i never had a question like that `` not willing to assist me with my query and said the system is offline !!! Bleddy useless this Bank !!!!

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Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2018, 16:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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