CS
Chandrea S
1 reviews | Active since Jul 2018
01 Aug 2019, 15:11
worst bank ever - worst service
Standard Bank Home Loans, I've app**** for a substitution of debtor with a further advance. the consultant that assisted with my application has not contacted me or even sent me docs to sign for the substitution, I'm holding on for weeks and just playing the waiting game. Application number *** person I dealt with ***. please help me, I need to get this sorted, I've been contacted by the attorneys about further advance but not substitution of debtor, what terrible service you have...
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Standard Bank's replyOfficial
02 Aug 2019, 05:17Hello Chandrea
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Aug 2019, 05:17
Official
Hello Chandrea
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***