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nicofinberg N

1 reviews | Active since Sept 2016

11 Jan 2021, 10:35

Worst bank ever to bank with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My debit order failed for my credit card repayment. I then emailed them to debit my account. No response. I did this a couple of times. No response. I call them today to get this sorted out. Get a fkn crazy penalty amount. after struggeling to understand and hear the call centre agents. This is the worst bank to bank with. Do not go there ever.

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2021, 11:10
Official
Dear Nico Finberg

Thank you for posting your comment. 
  
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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