1 reviews | Active since Jul 2011
WORST BANK EVER. STAY AWAY!!!!!
PLEASE STAY AWAY FROM THIS BANK. NOT ONLY ARE THEIR FEES THE HIGHEST, THEY CONTINUOUSLY add fees to your account although you told them to stop certain items or given reasons why not to. It is absolutely an endless battle to get anyone to understand if you ask a question or have a query. I have now been battling for 3 months to get a reply to a simple question, yet every time I get the same answer not closely related to the question. Irrespective if you pay an account via EFT from another bank, they still insist on signing a debit order to deduct funds from your bank account at another bank. Conditional selling in the worst form, without informing the client of this condition when the facility is approved. The biggest bunch of idiots ever experienced, leave alone trying to get an issue resolved. Rather go to ABSA and Nedbank to see what service really is and what you actually pay for. Simple systems implemented makes a person's life so much easier without charging ridiculous fees continuously. A perfect example of a company that is always right and the client always wrong!! BE WARNED AND BE CAREFULL. SPARE YOURSELF THE HARDSHIP AND FRUSTRATION. Disgusting is a total understatement of describing their service. Without prejudice.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
As per our telephonic conversation today, your concerns are being addressed and has been escalated to the relevant managers.
We appreciate your support and loyalty.
Kind regards
Bernadine Naidoo
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
As per our telephonic conversation today, your concerns are being addressed and has been escalated to the relevant managers.
We appreciate your support and loyalty.
Kind regards
Bernadine Naidoo
Complaint Resolution Centre
***
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