Worst Bank Ever! Not helping a Customer Out.

Trying to close the account is a mission.<br> I switch my debt orders to FNB, for some reason 2 debt orders accidently still went off on Standard Bank and I was charged a penalty fee of R115 each and a additional R57 fee for some Overdraft facility limit 0 ???<br> So standard bank is not helping a customer out but instead of putting a customer in a GOOD NEGATIVE AMOUNT.<br> So I settle my big negative amount to R0 to Close the Account, Now My prestige banker say no, I can not close the account as yet as I still own R78??? (but my internet banking state my account is on a zero)<br> <br> I don't want any other service from standard bank as I regret switching bank form FNB to Standard Bank in the first place.<br> Standard bank was full of promises which never have been met.<br> The Benefits from Standard bank can't be called benefits as you have to pay for it (eg. UCount)<br> Your Statements are more expensive than FNB.<br> FNB you pay a flat fee of R179/pm and no further bank charges.<br> Standard bank You pay R179/pm + Benefits R20/pm + Expensive Bank Statement +-R50 each page + R12 Post Statements Monthly<br> <br> As new customer in the beginning I had to come in to the branch +- 4 times just to get my card working