1 reviews | Active since Jan 2017

04 Aug 2022, 11:02

Worst bank ever , No customer service

You don't even deserve the 1st , you deserve a 0 rating because you cannot provide a Service. Really the CEO should look at these reviews , this bank is pathetic, this is my 3rd month asking for a stupid vehicle statement. First I was told it cannot be added on my app because the account is new, what ******* excuse I asked to be sent a mail still nothing , then I sent an email the person responsible said Oops I sent it to the relevant department. NOW I want the settlement letter and NATIS (logbook) for the vehicle, I'll get another bank to finance me, this is ******* period! - your latest mail in MayZA Voice Branch Transactional Banking <***> Tue, May 31, 7:39 PM

to me

Good day Lungile

Thank you for your email. I have referred your request to the Standard Bank Mobile department for assistance. You will receive feedback from them directly. For future queries of this nature, you are welcome to contact them directly: ***| +***1 or *** Thank you for banking with us. We value your business. Kind regardsMfezeko Loliwe

0
Replies (1)
Standard Bank
Standard Bank's reply04 Aug 2022, 11:22
Official
Good Day Mmakananelo 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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