Worst Bank Ever - Harrasment

Item: Standard Bank
Rating: 1
Author: Brent B

Worst bank Ever!!! I am convinced that Standard Bank is in serious financial trouble. Not only are they closing 104 branches this month, their call centre is hopelessly understaffed it takes over 30 minutes of being on hold before out of pure frustration you hang up on them and I get harassed every day from 7:00am until 7:00pm with voice recorded messages saying my cheque account is overdrawn and all efforts to make them stop have failed.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Jun 2019, 15:49

Dear Brent

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2019, 15:49

Official

Dear Brent

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

21 Jun 2019, 10:23

Dear Brent

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply21 Jun 2019, 10:23

Official