Worst bank ever

I haven't used my prestige account for a long time, but still got charged bank charges. Without prior informing from Standard Bank, one day I received a call from Norton Lambrianos saying Standard Bank has handed over my account. I said I will clear the account and then I'll close it. I did that the same day. The next day I received a message from the attorneys saying that the amount I payed was less than the agreed amount. First, I never agreed to an amount. I said I'll clear the account to R0, which I did. However, I went and payed the difference of R6,83. Minutes later, I received a message saying that the amount of R5,93(!!!!!) was less than agreed upon. I phoned the attorney and yes, I used foul language. For goodness sake, do your job!!!!!! Standard Bank will NEVER EVER EVER see me again.