jN
junghoon N

1 reviews | Active since Jun 2023

09 Aug 2023, 10:10

worst bank ever experienced

they are going to stop my bank account because I didn't cooperate with them. I didn't answer the phone because I am very busy. I got the this message from the Standard Bank soon they stop my bank account and don't give me any more interest soon.

I opened accont on Nobember in 2022. they asked me payment document. I told them I am vounteer. I dont have patment document. so they ased me Korean account detail. so I subimmted the document. and they opened my account. but they stooped my account 12 times until now no reason.

so I visited somerset mall branch. they ased me payslip. I told them agian. I don't have payslip. so. I called my Korean NPO. they made a payslip. it takes 5 days and then the bank acount was opened again. I did this every month. they stopped the account anyime they want without notice. when they stopped my account, I have to go bank for opening. I can't work. I am busy now. I can't go to the bank for 20 days. my account is still blocked. I was crazy now. this is 12 times they stopped my card for 6 months. they don't want to solve the problems. they asked my proper documents. but I dont' know what is proper doucment. they lauched at me in Somerst mall standard bank. I am ready to do lagal action. dont' use standard bank. they are worst bank.

0
Replies (1)
Standard Bank
Standard Bank's reply09 Aug 2023, 10:14
Official
Dear Junghoon

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***