AH
Adele H
1 reviews | Active since Jun 2016
09 Aug 2020, 16:58
WORST BANK EVER!!!
I got a payment from another Standard bank client 7am on Friday. Ons Sunday morning 9am money showed as a balance still not available. Already put petrol in my car. Phoned Standard bank and they told me payment standard bank to standard bank takes 24 hour business hours and then wanted to tell me excl Saturday Sunday and public holidays... Can you imagine how much interest they make on everyone's money. Same banks... Only bank Ive ever seen not releasing same bank payments. WORST BANK EVER!!!
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Replies (2)
Standard Bank's replyOfficial
10 Aug 2020, 03:33Hello Adele
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply10 Aug 2020, 03:33
Official
Hello Adele
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
19 Aug 2020, 13:42Hello Adele
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply19 Aug 2020, 13:42
Official
Hello Adele
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
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